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TGB Spa’s Terms & Conditions

TGB Spa’s Cancellation Policy


At TGB Spa we understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations or rescheduling requests made with more than 24 hours' notice will be honoured with no charge. However, if an appointment is cancelled or rescheduled within 24 hours of the scheduled time, 100% of the payment will be required. This policy allows us to accommodate other clients and maintain the high quality of service you expect from our luxury spa. Thank you for your understanding and cooperation. We look forward to welcoming you to TGB Spa.


For Under 16's


TGB Spa does not offer nail appointments for clients under 16, unless otherwise stated.


TGB Spa Promotions

TGB INSIDERS OFFER

  • Offer: Enjoy 15% off treatments at TGBSpa.
  • Redemption: To redeem the offer, use secret code sent via email at checkout
  • Discount Exclusions: The offer cannot be applied to TGB Spa’s aesthetics and IV Drips.
  • Non-Transferable and No Cash Value: This offer cannot be exchanged for cash, transferred, or combined with other discounts or promotions unless stated.
  • Availability: Limited availability; offer subject to stock and product availability.
  • Right to Modify or Cancel: TGB Spa reserves the right to change or cancel the offer at any time without prior notice.
  • Errors and Omissions: TGB Spa is not responsible for any typographical errors in the offer details.

20% off services for new customers only

  • Eligibility: Offer valid for all NEW customers when booking their first appointment at TGB Spa.
  • Offer Period: Valid from 26th February to 16th March 2025 unless extended or otherwise stated by TGB Spa.
  • Redemption: To redeem the offer, use code NEW20 at checkout. Offer valid for one-time use per new customer, unless otherwise specified by TGB Spa.
  • Discount Exclusions: The offer cannot be applied to TGB Spa’s aesthetics and IV Drips.
  • Non-Transferable and No Cash Value: This offer cannot be exchanged for cash, transferred, or combined with other discounts or promotions unless stated.
  • Availability: Limited availability; offer subject to stock and product availability.
  • Right to Modify or Cancel: TGB Spa reserves the right to change or cancel the offer at any time without prior notice.
  • Errors and Omissions: TGB Spa is not responsible for any typographical errors in the offer details.

SELF CARE SUNDAY

Eligibility: Offer valid for all customers booking for a Sunday appointment either online or in salon.

Offer Period: Valid every Sunday unless cancelled or otherwise stated by TGB Spa.

Redemption: To redeem the offer, use code SELFCARESUNDAY at checkout. Offer valid once per week per customer, unless otherwise specified by TGB Spa.

Discount Exclusions: The offer cannot be applied to TGB Spa’s aesthetics and IV Drips.

Non-Transferable and No Cash Value: This offer cannot be exchanged for cash, transferred, or combined with other discounts or promotions unless stated.

Availability: Limited availability; offer subject to stock and appointment availability.

Right to Modify or Cancel: TGB Spa reserves the right to change or cancel the offer at any time without prior notice.

Errors and Omissions: TGB Spa is not responsible for any typographical errors in the offer details.



FREE SCALP & STEAM TREATMENT WITH EVERY CUT

Eligibility: Offer is available to all clients.

Offer Details: Free Scalp and Steam treatment when you book a cut and finish. Usual treatment price £50.

Offer Period: Valid from 1st to 30th November, unless extended or otherwise stated by TGB Spa.

Redemption: To redeem the offer online you must add to booking and enter promo code TREATME at checkout. Offer valid for one-time use per customer, unless otherwise specified by TGB Spa.

Non-Transferable & No Cash Value: This offer is non-exchangeable, non-transferable, and cannot be redeemed for cash. It cannot be combined with other discounts or promotions unless explicitly stated.

Availability: Offer is subject to appointment availability and product stock. Early booking is recommended.

Right to Modify or Cancel: TGB Spa reserves the right to amend or withdraw this offer at any time without prior notice.

Errors & Omissions: TGB Spa is not liable for any typographical errors or inaccuracies in the offer details.

25% OFF LASER TREATMENTS & FREE CONSULTATION (COURSE OF 6)


Eligibility: Clients must be 18 years or older. We are unable to perform laser treatments on clients who are pregnant or within six months postpartum. Additional contraindications may apply and will be assessed during your consultation to determine suitability for treatment.

Offer Detail: DiolazeXL course of 6 treatments 25% off plus receive a free consultation. Valid for any treatment area including full body, see prices on treatment list.

Offer Period: Valid from 16th October – 30th November unless extended or otherwise stated by TGB Spa.

Redemption: To book your free consultation enter LASER6 at checkout. Card details will be required when booking and, in the event you miss or cancel your appointment in under 24 hours, a £40 consultation fee will be applied. Course of 6 must be booked and paid for in salon after your consultation and within the offer period. Offer valid for one-time use per customer, unless otherwise specified by TGB Spa.

Non-Transferable and No Cash Value: This offer cannot be exchanged for cash, transferred, or combined with other discounts or promotions unless stated.

Availability: Limited availability; offer subject to stock and product availability.

Right to Modify or Cancel: TGB Spa reserves the right to change or cancel the offer at any time without prior notice.

Errors and Omissions: TGB Spa is not responsible for any typographical errors in the offer details.

20% OFF HYDRAFACIAL®


Eligibility: Offer is available to clients aged 18 and over. Treatments cannot be performed on individuals with active sunburn, cold sores, fever blisters, severe inflammatory acne, open wounds, or lesions. The treatment is also unsuitable for clients who are pregnant, breastfeeding, or undergoing cancer treatment. Additional contraindications may apply. If you have any concerns, please contact our reception team prior to booking to discuss your suitability.

Offer Details: Deluxe HydraFacial®: Regular price £195.00 – Offer price £156.00. Platinum HydraFacial®: Regular price £225.00 – Offer price £180.00.

Offer Period: Valid from 1st to 30th November, unless extended or otherwise stated by TGB Spa.

Redemption: To redeem the offer online, enter GLOWUP at checkout. Offer valid for one-time use per customer, unless otherwise specified by TGB Spa.

Non-Transferable & No Cash Value: This offer is non-exchangeable, non-transferable, and cannot be redeemed for cash. It cannot be combined with other discounts or promotions unless explicitly stated.

Availability: Offer is subject to appointment availability and product stock. Early booking is recommended.

Right to Modify or Cancel: TGB Spa reserves the right to amend or withdraw this offer at any time without prior notice.

Errors & Omissions: TGB Spa is not liable for any typographical errors or inaccuracies in the offer details.